Careers
How can I apply for a position within your company?
Please consult our Careers section. We also suggest you visit one of our stores.
Catalogues
How can I order a catalogue?
Catalogues may be viewed in the Catalogues section of this website, where they may also be downloaded in PDF format.
Orders & Delivery
Can I purchase items for delivery outside of Canada?
We currently do not offer delivery outside of Canada. Supported areas include the Greater Metropolitan Areas of Montreal, Ottawa, Quebec City and Toronto. For more information, please contact the nearest store and a sales associate will gladly assist you.
How soon can I receive my order/delivery?
We aim to deliver our product offerings in a timely and economical way. Available items are typically delivered through our in-home delivery service within 3-10 business days. Certain areas may require additional time. For more information regarding our delivery policiy, please contact the nearest store.
What are the delivery charges for my order?
Transportation costs vary according to the location of the delivery destination. Please provide our sales team with your postal code and we will gladly inform you of the specific charges applicable to that area.
Can I place an order by telephone or over the Internet?
We currently do not accept orders by telephone or Internet.
Payment Methods
How can I pay for my purchase?
All Structube retail locations accept MasterCard, Visa, cash and debit card.
Products
How can I find out about the availability of an item?
We work toward having a large majority of our product offerings in stock. In order to ensure the availability of an item, please contact your nearest store and our sales associates will gladly provide you with the information required to make your shopping experience enjoyable.
Can I change the fabric / building materials of a given item?
At Structube, we aspire to offer exclusive and recognizably different products from that of other retailers. Despite a wide variety of fabric and wood selections amongst our different home furnishings, we do not manufacture or offer special orders and therefore cannot alter fabric colors (outside those available), building materials and changes to product dimensions and measurements.
Do your products come ready-to-assemble?
In order to provide our customers with quality products at great prices, many items are ready-to-assemble. A large majority of hardwood home furnishings come flat-packed, for ease of transportation at reduced costs. Please contact a sales associate in order to have further information.
How can I order an item that is discontinued?
We continuously work toward renewing our product lines in hopes of making your living space one that is beautiful, comfortable and inviting. Should you be interested in a product that may be discontinued, please contact a sales associate in order to inquire about final stock availabilities.
Can replacement parts and hardware be purchased?
Missing hardware and parts of recently purchased items are available. However, we do not sell additional hardware or building materials.
Store Details
What are your stores’ operating hours?
Operating hours vary from store to store. Please visit the Stores section of this website.
What are your store locations?
All our store locations are listed in the Stores section of this website.
Are your products available for "cash-and-carry" transactions or must they be delivered?
Due to exceptional flat packing, many of our items may be purchased in-store and taken home immediately for use. Larger items may require in-home delivery services.
Warranty
What is the warranty on your product offerings?
All products come with a one-year warranty from manufacturer’s defects. The original sales invoice is required for all claims.
For customer service and support, please contact your store or sales associate.
QUÉBEC
BEAUPORT |
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| Les Promenades Beauport | 450 666-5888 |
BOISBRIAND |
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| Faubourg Boisbriand | 450 420-7474 |
BOUCHERVILLE |
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| Carrefour de la Rive-Sud | 450 655-8228 |
BROSSARD |
|
| Quartier Dix30 | 450 445-8053 |
GATINEAU |
|
| Boulevard de la Gappe | 819 243-3505 |
LACHENAIE |
|
| SmartCentres - Lachenaie | 450 654-9629 |
LAVAL |
|
| Méga Centre Notre-Dame | 450 689-0911 |
| Quartier Laval | 450 682-3060 |
| SmartCentres - Laval Est | 450 665-4801 |
MASCOUCHE |
|
| SmartCentres - Mascouche | 450 474-1170 |
MONTRÉAL |
|
| Boulevard Langelier | 514 355-8670 |
| Rue Sainte-Catherine | 514 393-8782 |
| Rue Saint-Denis | 514 282-1666 |
| Rue Sherbrooke | 514 844-4608 |
POINTE-CLAIRE |
|
| Méga Centre des Sources | 514 426-2386 |
QUÉBEC |
|
| Boulevard Pierre-Bertrand | 418 527-2177 |
SAINT-HUBERT |
|
| Carrefour des Promenades | 450 445-7046 |
TOWN OF MOUNT ROYAL |
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| Rue Jean-Talon | 514 342-8288 |
VAUDREUIL-DORION |
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| Boulevard de la Gare | 450 424-8309 |
ONTARIO
BARRIE |
|
| Park Place | 705 728-7100 |
BRAMPTON |
|
| Trinity Common Mall | 905 790-9605 |
KINGSTON |
|
| Kingston RioCan Centre | 613 634-2221 |
KITCHENER |
|
| King Street | 519 650-3933 |
LONDON |
|
| SmartCentres - London North | 519 657-8651 |
MISSISSAUGA |
|
| Heartland Town Centre | 905 507-0753 |
NORTH YORK |
|
| Yonge Street | 416 222-6533 |
OAKVILLE |
|
| Burloak RioCan Centre | 905 469-3544 |
| Winston Gate | 905 829-0170 |
OTTAWA |
|
| ByWard Market | 613 241-2121 |
| Merivale Road | 613 225-5384 |
| Train Yards | 613 244-0832 |
TORONTO |
|
| Avenue Road | 416 927-8252 |
| College Street | 416 929-2423 |
| Queen Street East | 416 698-4673 |
WOODBRIDGE |
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| Colossus RioCan Centre | 905 264-7953 |