Clean and Care
Our furnishings are handpicked in countries across the globe and undergo a significant amount of product development, ensuring their quality and exclusivity. Please find a list of clean and care instructions below that will help promote the longevity of your products.
Avoid commercial cleaning products. Although the immediate results of a cleaning product may seem rewarding, the long term effects of its chemical composition with the wood, air and light may be very harmful.
Weekly cleaning is recommended. Use a clean cloth made of soft, lint-free cotton. Moisten the cloth with just enough water to make the dust adhere to it. The cloth should not be so damp that it wets the wood. Always wipe in the direction of the wood grain.
Humidity and Temperature Change
Wood is very sensitive to changes in relative humidity. As the weather changes, so does the relative humidity in your home and in the moisture content of the wood in your furniture. Try and maintain stable humidity conditions in your home.
- Frequent and sudden changes in relative humidity are especially problematic. This will result in the bending, warping and cracking of your wood furniture.
- Wood is most likely to crack when the climate in a home changes suddenly from hot and humid to cool and dry.
- Excess heat and dryness can cause wood to split and crack.
- Place furniture away from all heat sources such as radiators, heat runs or fireplaces.
- If you must place furniture near an air duct, avoid direct exposure to the air flow.
- Store table elements (such as leaves) as close as possible to the table so they adjust to the same humidity conditions.
- Winter is a particularly harsh time for wood furniture and often results in cracks when the surrounding environment is excessively dry. Take extra care of your wood furniture during this time.
The ultraviolet rays of the sun will damage a finish and bleach the wood underneath.
- Prolonged exposure to sunlight can cause the finish to crack.
- Uneven exposure to sunlight will cause your furniture to look paler on those areas that are exposed.
- Try to keep furniture out of direct sunlight.
Direct Heat, Chemical Exposure, Sharp Objects
- Fingerprints, perspiration and oils can harm a finish over time, especially on chairs. Regular cleaning is highly recommended.
- Plants and flower nectar that touch the finish can also cause permanent stains.
- Placing hot items on furniture can cause a chemical change in the finish which results in white rings or spots. Always use heat resistant pads when placing hot dishes on wood.
- Clean spills immediately.
- Placing objects such as lamps and decorative items directly on wood can result in unwanted scratches and discoloration. Place felt pads under these objects and rotate their position from time to time.
- Avoid leaving newspapers and magazines directly on the wood surface. The ink can bleed onto the finish and permanently damage the wood.
- Avoid direct sunlight exposure. Discoloration of fabric is a natural result of normal use.
- Cushions and pillows should be rotated on a weekly basis.
- Upholstered products should be vacuumed weekly.
- Never use strong chemicals, protective agents or detergents. Use of such products will annul the warranty of your product.
- Spills must not be left unattended.
Some products that are available in our stores feature cleaning codes on the product warranty label (affixed to the base of your product). Cleaning codes are based on fabric content. Please contact your sales associate for additional information.
S: Only mild, pure, water-free dry cleaning solvents may be used.
WS: Water based cleaning agents or foam. Also water-free solvents.
W: Water based cleaning agents or foam.
X: Vacuum or brush only. No water or liquid cleaning agents of any kind.