How can we help you?

IMPORTANT UPDATE

We are currently experiencing a very large volume of calls and messages. To avoid lengthy wait times, please contact your local store for further assistance.

Please ensure to have the following information on hand: full name, order number, email address and phone number.

If you prefer reaching out to us directly, you can use the form below or call us at 1-877-721-3787. Kindly note that due to the current volume of requests, it may take several business days to receive a response.

For immediate answers to your questions, please consult our FAQ page.

We can assure you that our team is working very hard to respond to all customer inquiries in a timely manner. We thank you for your patience and understanding during these trying times!

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Have a question about your in-store purchase? Please contact your store directly and we’ll be happy to assist you! You can find your store's contact information by visiting our store page.

We’re always available to help with your order! Please call us at 1-877-721-3787.

You will receive an email confirmation once your order has shipped with an estimated pick-up date. A member of our team at the store will call you when your order is ready for pickup. For any other questions regarding your in-store pick-up, please contact your store directly and we’ll be happy to assist you! You can find your store's contact information by visiting our store page.

Contact Hours:

Mon-Sun: 9 am - 5 pm
Eastern Time

MEDIA

For all media inquiries, please send an email at [email protected].

We publish all reviews that follow our review guidelines.
We have a few simple rules to ensure that product reviews are useful, informative, and safe. We will not publish reviews that contain:

HOME DELIVERY: Kindly note that Structube will cover the delivery charge within a certain radius. For postal codes located outside of the free delivery zone, additional shipping fees will apply.