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Returns & Exchanges

Online purchase

We want you to love your new Structube merchandise. If you are not completely satisfied with your purchase, we will gladly accept a return or exchange within 14 days of delivery. The unused item must be returned in its original condition and packaging. Refunds will be processed based on the original method of payment.

Please contact us to organize the return or the exchange. Customers are responsible for any applicable return shipping and handling charges and return packaging. Shipping and handling charges are non-refundable.

Price adjustments

Price adjustments will be granted within 14 days of purchase, upon presentation of the original receipt. Certain conditions and exceptions may apply.